Minnesota Relay is a free, federally mandated Telecommunications Relay Services (TRS) program that allows individuals who are deaf, deafblind, hard of hearing, or speech disabled to place and receive telephone calls.
A specially trained communications assistant (CA) facilitates the telephone conversation between the person with a hearing or speech disability and other individuals.
Calls can be made to anywhere in the world, 24 hours a day, 365 days a year. All calls are completely confidential.
Minnesota Relay is administered by the Telecommunications Access Minnesota (TAM) program within the Minnesota Department of Commerce, and is funded by a monthly surcharge on each wired and wireless telephone access line, and a fee on each pre-paid wireless retail transaction, in the state.
The state contracts with T-Mobile (formerly Sprint) to provide Minnesota Relay services.